Cookie Policy
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Information about our use of cookies
Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies.
What are Cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
What types of Cookies are on our websites?
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Marketing cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie | Name | Purpose | Expiry |
|---|---|---|---|
| Strictly Necessary Cookies | ASP.NET_SessionId | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | End of browser session |
| Strictly Necessary Cookies | AWSALBCORS | This cookie is managed by AWS and is used for load balancing. | 7 days |
| Strictly Necessary Cookies | www-arriva-co-uk#lang | Stores Language for the Website | End of browser session |
| Strictly Necessary Cookies | AWSALB | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 7 days |
| Strictly Necessary Cookies | _cookieConsentv300 | A JavaScript plugin that alerts users of the use of cookies on this website. | 24 Years |
| Performance Cookies | _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | 2 years |
| Performance Cookies | _gat | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes. | End of browser session |
| Performance Cookies | _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. | 1 day |
| Performance Cookies | _ga_HDM6BN56JZ | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. | 1 day |
| Performance Cookies | _ga_V1VQCPSY6V | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. | 1 day |
| Performance Cookies | _gat_UA-158792372-1 | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | End of browser session |
| Performance Cookies | _gat_INVDSitecore | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | End of browser session |
| Performance Cookies | _ga_Y68RS7TW63 | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | End of browser session |
| Performance Cookies | JSESSIONID | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | End of browser session |
| Performance Cookies | _gat_newTracker | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | End of browser session |
| Performance Cookies | NID | This domain is owned by Google Inc. Although Google is primarily known as a search engine, the company provides a diverse range of products and services. Its main source of revenue however is advertising. Google tracks users extensively both through its own products and sites, and the numerous technologies embedded into many millions of websites around the world. It uses the data gathered from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles as well as aligning adverts to the content on the pages where its customer's adverts appear. | 183 days |
| Performance Cookies | SSID | Used by Google to store user preferences and information of Google maps | 2 years |
| Performance Cookies | __Secure-3PSID | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 2 years |
| Performance Cookies | __Secure-3PSIDCC | These cookies are used to deliver ads more relevant to you and your interests | 720 days |
| Performance Cookies | SIDCC | Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. | 92 days |
| Performance Cookies | __Secure-3PAPISID | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 2 years |
| Performance Cookies | HSID | Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect user data from unauthorized access. | 2 years |
| Performance Cookies | SAPISID | Used by Google Analytics to collect different information about user navigation at our site. For example, visitor location, visit details (time, page views, etc). | 2 years |
| Performance Cookies | SID | Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. | 2 years |
| Performance Cookies | SEARCH_SAMESITE | The objective is to mitigate the risk of information leakage from cross sources. It also provides some protection against cross-site request forgery attacks | 105 days |
| Performance Cookies | OTZ | This is a cookie used by Google Analytics that provides an aggregate analysis of Website visitors. | 1 day |
| Performance Cookies | AID | Thi cookie is used to link your activity across devices if you’ve previously signed in to your Google Account on another device. | 110 days |
| Performance Cookies | DV | This cookie is used to save the user's preferences and other information. | End of browser session |
| Marketing Cookies | _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 90 days |
| Marketing Cookies | vuid | collects information about a user's interaction with embedded videos, such as video views and preferences. | 90 days |
| Marketing Cookies | __cf_bm | to support Cloudflare Bot Management | 90 days |
| Marketing Cookies | _dlt | Defines a unique ID for the session. This enables the website to receive data on visitor behavior for statistical purposes. | 90 days |
| Marketing Cookies | VISITOR_PRIVACY_METADATA | Allow us to count visits and traffic sources so we can measure and improve the performance of our site | 90 days |
| Marketing Cookies | CONSENT | The interaction between your website and end-users in which they decide whether to allow cookies and trackers to be activated to process their personal data | 90 days |
| Marketing Cookies | _hjAbsoluteSessionInProgress | To count how many times different users visit the site. | 90 days |
| Marketing Cookies | _gaexp | To determine a user's inclusion in an experiment and the expiry of experiments a user has been included in | 90 days |
| Marketing Cookies | _conv_v | Visitor-centric cookie that has a lifetime of max 6 months from the last update time | 90 days |
| Marketing Cookies | _Secure-3PAPISID | To deliver more relevant ads for you and your interests. | 90 days |
| Marketing Cookies | _conv_s | Session centric cookie that has a lifetime of 20 minutes since the last update (last browsing activity) | 90 days |
| Marketing Cookies | _lfa | Storing and tracking target groups | 90 days |
| Marketing Cookies | _utma | Typically written to the browser upon the first visit to your site from that web browser | 90 days |
| Marketing Cookies | _hjIncludedInPageviewSample | Describes if this specific cookie , localStorage or other resource is responsible for sharing, collecting or storing direct or indirect personal data | 90 days |
| Marketing Cookies | _hluid | Provide a more detailed picture of user behavior than traditional cookie systems. | 90 days |
| Marketing Cookies | _hjTLDTest | Enables us to try to determine the most generic cookie path to use | 90 days |
| Marketing Cookies | _conv_r | To store user-specific information. | 90 days |
| Marketing Cookies | ajs_group_id | To record the amount of people that visit our site, and track whether you've visited before | 90 days |
| Marketing Cookies | ajs_anonymous_id | This period shows the length of the period at which a service can store and/or read certain data from your computer by using a cookie | 90 days |
| Marketing Cookies | _atuvc | To make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. | 90 days |
| Marketing Cookies | AID | If you submit data through a form such as those found on contact pages, comment forms, or blog subscription, cookies may be set to remember your user details for future correspondence. | 90 days |
| Marketing Cookies | _utmc | Typically written to the browser upon the first visit to your site from that web browser. | 90 days |
| Marketing Cookies | _hjid | To persist the Hotjar User ID, unique to that site on the browser | 90 days |
| Marketing Cookies | aam_uuid | To assign website visitors a unique Adobe ID | 90 days |
| Marketing Cookies | _Secure-3PSID | To deliver more relevant ads for you and your interests | 90 days |
| Marketing Cookies | _utmb | This works with _utmc to calculate the average length of time you spend | 90 days |
| Marketing Cookies | _qca | Helps us to better understand users' needs and customize the website accordingly | 90 days |
| Marketing Cookies | _gclxxxx | Used to keep track of sessions | 90 days |
| Marketing Cookies | _hjIncludedInSessionSample | Is responsible for sharing, collecting or storing direct or indirect personal data | 90 days |
| Marketing Cookies | ANID | To show Google ads on non-Google sites | 90 days |
| Marketing Cookies | _ssid | To display personalized advertisements on Google sites, based on recent searches and previous interactions | 90 days |
| Marketing Cookies | 1P_JAR | For Advertising | 90 days |
| Marketing Cookies | _hssc | To determine if HubSpot should increment the session number and timestamps in the __hstc cookie | 90 days |
| Marketing Cookies | _abexps | Used to track visitors across websites | 90 days |
| Marketing Cookies | APISID | To play YouTube videos embedded on the website | 90 days |
| Marketing Cookies | _Secure-3PSIDCC | To deliver more relevant ads for you and your interests | 90 days |
| Marketing Cookies | _utmt | To process the type of request made by the user | 90 days |
| Marketing Cookies | _hmpl | Collects information on user preferences | 90 days |
| Marketing Cookies | anj | Contains data denoting whether a cookie ID is synced with our partners | 90 days |
| Marketing Cookies | _hssrc | To determine if HubSpot should increment the session number and timestamps in the __hstc cookie | 90 days |
| Marketing Cookies | _D9J | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 90 days |
| Marketing Cookies | _hstc | For tracking visitors | 90 days |
| Marketing Cookies | ajs_user_id | To record the amount of people that visit our site, and track whether you've visited before | 90 days |
| Marketing Cookies | _uetvid | Used to track visitors | 90 days |
| Marketing Cookies | YSC | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | End of browser session |
| Marketing Cookies | GPS | To store location data. | End of browser session |
| Marketing Cookies | VISITOR_INFO1_LIVE | This cookie is used as a unique identifier to track viewing of videos | 180 days |
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Can I block Cookies?
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
How long do Cookies last?
Except for essential cookies, all cookies will expire after the retention periods specified in the table above.