About Arriva
Find out a bit more about Arriva, who we are and what we do
Rooted in our local communities
Although Arriva is a pan-European transport group, we’re still a local company at heart in the markets where we operate.
We do much more than get people from A to B; we partner with the private and public sector, as well as with third-party organisations to nurture community talent and skills, assist socially isolated individuals and care for the neighbourhoods we serve and the environment we operate in.
Helping to make services accessible to all
In 2022, Arriva Rail London (ARL) and Waymap, an audio navigation app designed to empower people with visual impairments to travel independently, undertook a trial with ten blind volunteers. Its success was recognised at the British Quality Foundation Excellence Awards, winning the Excellence in Innovation award.
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100% of participants said they would be somewhat or much more likely to use public transport if Waymap was available.
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90% said they would be very confident or quite confident finding their way around a public place they were not familiar with using Waymap.
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80% said they would be somewhat or a lot more inclined to travel on their own if Waymap was available.
Staying on top, Netherlands
Arriva was the first public transport operator to achieve the highest level on the Dutch Social Enterprise Performance Ladder for its work through the Social Return Programme. The programme provides work experience opportunities for those furthest from the job market and support them to stay in work.
0 people
231 people
struggling to get work employed through the Social Return Programme
0 people
75 people
qualified as bus drivers in one year alone
Supporting Ukrainian refugees
In support of Ukrainian nationals escaping the war, our colleagues in the Arriva UK Bus Customer Service Centre have been working hard to ensure refugees and their families are provided with free bus passes on arrival into the UK, with many seeing bus travel as a lifeline to help them find work, attend classes and take their children to school.
Over 0
Over 3200
applications have been supported
Over 0
Over 5400
bus passes sent to families and their hosts
Arriva energises community car initiative in Leeuwarden in The Netherlands
Arriva works with local volunteers to provide an electric community car service to residents, after a city bus route was terminated. This is a positive demonstration of how we contribute to society and find innovative ways to address the needs of the communities we serve.